Course Delivery and Access Policy for edu.arrays.host
1. Scope and Applicability
This policy outlines the delivery method and timeline for all web development courses, learning materials, and resources purchased through edu.arrays.host. As our offerings are entirely digital products, no physical shipping is required or provided.
2. Immediate Access Upon Purchase
Upon successful completion of your course purchase and payment verification, access to your content will be granted immediately.
Account Creation: If you do not have an existing account, one will be created for you using the email address provided at checkout.
Access Method: All purchased courses and associated learning materials are accessed directly through the edu.arrays.host website via your secure User Dashboard.
Confirmation Email: You will receive a purchase confirmation email shortly after payment is processed. This email will contain details of your purchase and instructions on how to log in and access your course(s). Please check your spam or junk folder if the email does not appear in your inbox within a few minutes.
3. Access Duration
Unless otherwise specified at the time of purchase (e.g., for a limited-time subscription), all course purchases grant you lifetime access to the course materials.
Lifetime Access Definition: This means you can access the course for as long as edu.arrays.host maintains rights to the content and the Service remains operational.
Updates: Your access includes all future updates and additions made to the course content you purchased.
4. Technical Requirements for Access
To successfully access and utilize the courses, you will need:
A reliable internet connection.
A modern, supported web browser (e.g., Chrome, Firefox, Safari, Edge).
A device capable of running the browser (desktop, laptop, tablet, or smartphone).
We are not responsible for access issues arising from technical difficulties on the user’s side, such as a poor internet connection or outdated hardware/software.
5. Troubleshooting Access Issues
If you complete a purchase and do not receive immediate access to your course(s), please follow these steps:
Check Your Email: Ensure the purchase confirmation email is not in your spam or junk folder.
Verify Login Details: Attempt to log into your account at [Insert Login Page URL Here] using the credentials you provided.
Contact Support: If the issue persists, please contact our support team immediately with your Order Number and the Email Address used for the purchase.
Support Email: studio@arrays.host
Support Response Time: We aim to resolve all access issues within 1 business day.
6. Refunds and Cancellations